Consumeradvice

Criminal

I have been getting a lot of emails saying that I won prizes – mostly that I am due gift vouchers from supermarkets. These ask me to confirm my personal information by visiting a link so that they can send them to me, but I am not sure. What should I do?

There are an increasing number of emails being sent to consumers, requesting entry to prize draws, or falsely claiming they have won prizes, including gift vouchers or products. It is always best to remember that if it sounds too good to be true – it probably is. Giveaway Signs of a Scam These emails can …

I have been getting a lot of emails saying that I won prizes – mostly that I am due gift vouchers from supermarkets. These ask me to confirm my personal information by visiting a link so that they can send them to me, but I am not sure. What should I do? Read More »

I have had several workmen coming to my door recently, telling me that they are in the area offering services including gutter cleaning, garden maintenance, and roofing. I need work completed on my home but am wary of being scammed. Can you help?

In the summer months, we may find ourselves faced with an increasing number of doorstep callers, often visiting out-of-the-blue, offering to complete work on our homes. Whilst many legitimate companies and tradesmen may visit us to offer their services, you are right to be wary of being scammed by rogue traders. Doorstep scammers go door-to-door, …

I have had several workmen coming to my door recently, telling me that they are in the area offering services including gutter cleaning, garden maintenance, and roofing. I need work completed on my home but am wary of being scammed. Can you help? Read More »

I have been receiving messages from someone claiming to have photos of me from my webcam. They are requesting I pay a sum of money to them to stop them sharing the images publicly. I am so worried about this. What can I do?

It is good that you have reached out about this and remember that you are not alone when dealing with scammers. Blackmail scams are an attempt to force payment from someone by threatening to share information that they do not wish certain people, groups, or the public to know. Blackmailers usually contact their targets and …

I have been receiving messages from someone claiming to have photos of me from my webcam. They are requesting I pay a sum of money to them to stop them sharing the images publicly. I am so worried about this. What can I do? Read More »

Delivery Issues: Incorrect, Damaged or Stolen – What Are Our Rights?

In yesterday’s article, we looked at consumer rights in relation to delays on deliveries, but what rights do consumers have in situations where items simply don’t arrive, or orders are incorrect or damaged? The way in which the process of deliveries is handled has changed in response to the coronavirus pandemic to limit the amount of …

Delivery Issues: Incorrect, Damaged or Stolen – What Are Our Rights? Read More »