Consumeradvice

Please note – The form below is for reporting suspected scams and suspicious activity. Scam cases reported by this method may not receive any further correspondence or contact.

To report an issue with a trader, if you have an ongoing issue that you need help with, or if you require anything else, please click HERE. 

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Do you have questions about consumer rights? Having difficulty returning goods that you have purchased online?

More information on a number of consumer-related topics is available in our Knowledge Centre.

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Common Consumer Concerns

What are consumer asking
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Purchasing used car

How do you go about doing this safely?

Furniture

I have an issue with a sofa I have purchased that was delivered – can you help?

Gardening Services / Building works

Hiring a trader to work in your home or garden.