As the festive season approaches, the popularity of e-scooters and e-bikes as Christmas presents has soared, offering a convenient and eco-friendly alternative …

Consumer Rights Confirmed. Under the Consumer Rights Act (as with the Sale of Goods Act) all products must be of satisfactory quality, …

Scams are becoming increasingly common, with scammers constantly finding new ways to trick consumers into parting with their money. Advice Direct Scotland’s …

Online purchases have become increasingly common among consumers, especially since the beginning of the COVID-19 pandemic. In 2022, a third of all …

School Clothing Grant With schools returning from the summer holidays, many parents are worried about the costs associated with sending their children …

If you are experiencing an issue with your energy supplier, you should contact them in the first instance. Suppliers should have their …

Depending on whether you are purchasing from a company or an individual, you will have different rights available to you. Because there …

Contact your supplier Customers experiencing financial difficulties that may put them at risk of self-disconnection should, in the first instance, contact their …

Shoppers across Scotland have been urged to be on their guard against scams as Amazon Prime Day gets underway. Amazon Prime Day …