Many consumers continue to experience difficulties in obtaining refunds for travel cancelled due to Covid-19, despite intervention and encouragement by several consumer bodies for eligible consumers to be refunded in a fair and timely manner. Positive progress has been made in this area for many consumers, however there are still those awaiting part or full …
Travel Refunds: Light at the End of the Tunnel…For Some Read More »
Changes to travel insurance policies during the pandemic have already proven problematic for many consumers, with some insurance providers refusing to payout in the event of cancelled holidays. Consumers purchasing travel insurance policies after March, following the announcement of lockdown, found themselves faced with clauses indicating that they would not be able to claim for …
Travel Insurance: Ensuring You Have Adequate Cover During COVID-19 Read More »
The UK Government are working in collaboration with partners in the airline industry to provide support to members of the public who are abroad, seeking to return to the UK. The support comes after a pledge by the UK Government of £75 million of funding, which will see Government chartered flights of airlines such as …
Repatriation of Consumers Stuck Abroad: Government & Airlines Working in Collaboration Read More »
Airline Flybe has announced that they have entered administration. All flights have been grounded and the UK business has ceased trading with immediate effect. This will be a cause for concern for those booked to travel with the airline, both as a standalone purchase, as well as those who have booked flights as part of …
Sun Sets on Flybe: Administration of UK Operations and Your Consumer Rights Read More »
