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Brighthouse Collapse - What Does This Mean For Consumers

Brighthouse Collapse - What Does This Mean For Consumers

This afternoon (30th March 2020), the announcement was made that Brighthouse (the biggest rent-to-own operator in the UK) had collapsed, raising questions for many consumers with regards to their righ...

Coronavirus and Employment - Government Intervention

Coronavirus and Employment - Government Intervention

The beginning of 2020 demonstrated positive figures for employment in the UK, with the Office for National Statistics (ONS) estimating that between November 2019 and January 2020, 32.99 million people...

Coronavirus – Employment Rights and Employer Responsibilities

Coronavirus – Employment Rights and Employer Responsibilities

The world media has been completely focused on the spread of the coronavirus across the globe. As cases continue to rise across continents, many are understandably worried about the impact the virus c...

Sun Sets on Flybe: Administration of UK Operations and Your Consumer Rights

Sun Sets on Flybe: Administration of UK Operations and Your Consumer Rights

Airline Flybe has announced that they have entered administration. All flights have been grounded and the UK business has ceased trading with immediate effect.

Gizmos and Gadgets – Avoiding Impulse Purchases and Understanding Consumer Psychology

Gizmos and Gadgets – Avoiding Impulse Purchases and Understanding Consumer Psychology

For most of us, the purchase of a new gadget is exciting. Opening the box and holding something which feels and looks shiny and new can be a great feeling. This interaction between the shiny new item...

Cyber Security Week – Protecting Your Information and Avoiding the Scammers

Cyber Security Week – Protecting Your Information and Avoiding the Scammers

Cybercrime indiscriminately affects organisations and individuals in some form or another. The ripple effect caused by this type of scam impacts private individuals and large organisations alike. As s...

Overboard on Overdrafts: Changes for Consumers Coming Soon

Overboard on Overdrafts: Changes for Consumers Coming Soon

With the FCA announcing changes to regulations around overdraft fees and charges, consumers should (in practice) be able to more easily compare the true costs of an overdraft. However, questions still...

HMRC Scams: Shutting out the Fraudsters

HMRC Scams: Shutting out the Fraudsters

Scammers and the scams they employ evolve with changing attitudes, technology and their knowledge of the processes applied to bring them to justice. Many legitimate businesses are mimicked by these fr...

Have you received a PPI Refund? Your Financial Institution or PPI Claims Company may still owe you a tax rebate

Have you received a PPI Refund? Your Financial Institution or PPI Claims Company may still owe you a tax rebate

Have you received a refund for a PPI settlement in the last 4 years? Many consumers who received a refund had tax automatically deducted from their total, and as such, will be entitled to a full or pa...

Demystifying Financial Products: A Short Guide to Pensions and ISAs

Demystifying Financial Products: A Short Guide to Pensions and ISAs

As the old adage goes - ‘save the pennies and the pounds take care of themselves’. This maxim supports the notion that maintaining a savings account and investing leftover cash can push individuals i...

The Dread of Debt: Regaining Control of Your Finances

The Dread of Debt: Regaining Control of Your Finances

The UK consumer credit lending market demonstrated an increase in the amount of outstanding debt of approximately £9.9 billion over a two-year period between the end of 2017 and December 2019. To put ...

Safety In Numbers – Protecting Your Hard-Earned Cash

Safety In Numbers – Protecting Your Hard-Earned Cash

As confusion surrounded the potential administration of airline Flybe last week, many consumers understandably found themselves panicking about the security of their bookings and hard-earned money. Al...

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