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Purchasing a Vehicle - Knowing Your Consumer Rights and Making Informed Choices

Purchasing a Vehicle - Knowing Your Consumer Rights and Making Informed Choices

There is a lot of speculation around the ‘best’ date of the month and time of the year to purchase a car. Some argue that March and September are optimal months due to the increased numbers of new car...

Cyber Scotland Week – Protecting Your Information and Avoiding the Scammers

Cyber Scotland Week – Protecting Your Information and Avoiding the Scammers

Cybercrime indiscriminately affects organisations and individuals in some form or another. The ripple effect caused by this type of scam impacts private individuals and large organisations alike. As s...

Covid-19 Vaccination Scams - Email, SMS, and Telephone: Varied Approaches

Covid-19 Vaccination Scams - Email, SMS, and Telephone: Varied Approaches

consumeradvice.scot have received a number of contacts relating to scammers falsely offering Scottish consumers the Covid-19 vaccination. Scammers have been reaching out to consumers using different m...

‘Buy Now, Pay Later’ – The Truth About Spreading the Cost

‘Buy Now, Pay Later’ – The Truth About Spreading the Cost

On the 2nd of February 2020, the Financial Conduct Authority (FCA) released the Woolard Review, which included an assessment of the ‘buy now, pay later’ (BNPL) payment options available to consumers, ...

Green Network Energy & Simplicity Energy Cease Trading - What This Means for Consumers

Green Network Energy & Simplicity Energy Cease Trading - What This Means for Consumers

On 27th January 2021, it was announced that energy suppliers Green Network Energy and Simplicity Energy have ceased trading. What does this mean for you if you are one of their customers - either prep...

Covid-19 Returns and Refunds: Your Rights and the Situation Explained

Covid-19 Returns and Refunds: Your Rights and the Situation Explained

Every January, many of us head to the shops to return or exchange Christmas gifts which appear to be faulty or were purchased in the wrong size. Due to current coronavirus restrictions however, only e...

Construction During Lockdown – Renovations, Restrictions, and Consumer Rights

Construction During Lockdown – Renovations, Restrictions, and Consumer Rights

For home and property owners, Scotland’s lockdown restrictions entail ongoing constraints to residential construction and renovation. It is beneficial to be mindful of the limitations, practices, and ...

Covid-19 Scams – Fake Tests and Fraudulent Vaccinations

Covid-19 Scams – Fake Tests and Fraudulent Vaccinations

Throughout the pandemic, consumeradvice.scot have seen scammers targeting consumers, with scams including the sale of fake PPE and the targeting of the Test and Protect programme. Criminals are now ta...

Making the Most of What We Have: New Year Planning 2021

Making the Most of What We Have: New Year Planning 2021

We all do it. Well, I know I do. We make that list in the week between Christmas and New Year of all the things that we promise ourselves that we will do over the course of the next 12 months that wil...

Using Video Conferencing Applications and Software Safely this Festive Season

Using Video Conferencing Applications and Software Safely this Festive Season

With the announcement of tier 4 restrictions across Scotland taking effect from Boxing Day, many of us will be turning again to video conferencing as an alternative to physically attending gatherings ...

Avoid A Money-Mishap this Boxing Day

Avoid A Money-Mishap this Boxing Day

Research carried out by The Centre for Retail Research (CRR) and Vouchercodes.co.uk suggests that in 2019, the average UK household spent over £450 in the December and Boxing Day sales. With stores al...

Returns and Refunds at Christmas – Your Rights

Returns and Refunds at Christmas – Your Rights

2020 has brought unprecedented changes to the way we do many things – including how we shop. This Christmas season, it is especially important to be aware of your options when it comes to returning it...

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